Privacy Policy

Last Updated: January 1, 2026

GLOW FACIAL BAR ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website glowfacialbar.site or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or booking request
• Subscribe to our newsletter or promotional materials
• Communicate with us via phone, email, or in person
• Create an account or profile with us

The types of personal information we may collect include:

• Contact Information: Name, email address, phone number, mailing address
• Booking Information: Service preferences, appointment history, preferred dates and times
• Health Information: Skin type, allergies, skin concerns (relevant to treatment)
• Payment Information: Credit card details (processed securely through our payment processor)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device identifiers

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. For more details, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: To process bookings, provide services, and communicate with you about your appointments
• Customer Support: To respond to your inquiries and provide assistance
• Marketing: To send promotional materials and updates (with your consent)
• Website Improvement: To analyze usage patterns and improve our website
• Legal Compliance: To comply with legal obligations and protect our rights
• Security: To detect and prevent fraud or other illegal activities

3. Who Has Access to Your Information

3.1 Internal Access

Access to your personal information is limited to employees and contractors who need it to perform their job functions. All personnel with access to personal data are trained on data protection practices.

3.2 Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf:

• FormSubmit.co: Processes our contact and booking forms
• Payment Processors: Handle payment transactions securely
• Email Service Providers: Help us send communications (if you've opted in)

These third parties are contractually obligated to protect your information and may only use it for the purposes we specify.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or other legal processes, or if we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights, privacy, safety, or property
• Respond to emergencies or investigate fraud

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (HTTPS)
• Secure storage of personal information
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

6.1 Access and Portability

You have the right to request a copy of the personal information we hold about you. To make such a request, please contact us using the information provided below.

6.2 Correction

You may request that we correct any inaccurate or incomplete personal information we hold about you.

6.3 Deletion

You have the right to request that we delete your personal information. To request deletion, please contact us at:

• Email: contact@glowfacialbar.site
• Phone: +1 (806) 884-0344
• Mail: 2808 E 6TH Ave, Denver, CO 80206

We will process deletion requests within 30 days, subject to any legal retention requirements.

6.4 Opt-Out of Marketing

You may opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

6.5 Cookie Preferences

You can manage your cookie preferences through our cookie consent banner or by visiting our Cookie Policy page.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

11. Additional Rights for California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect and how we use it
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

12. Additional Rights for EU/EEA Residents

If you are a resident of the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent at any time